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Frequent Asked Questions
General
Booking & Policy
That’s okay! If you looked over the service menu/descriptions and still not sure of which facial to book, feel free to text me at (925)3371555 (tel:(925)3371555)with your name, skin concerns, and any additional information that would be helpful for me to know. Otherwise, you can book my most beginner friendly facial: the hydrating enzyme treatment and we can discuss other treatments during your first visit!
Consultations are included in your first facial visit at no additional cost. If you do not feel ready to book a facial, but have a couple questions you would like answered please feel free to reach out by texting (925)3371555 with any questions you might have!
I would highly recommend booking the Hydrafacial Deluxe or Platinum if you are looking for the ultimate glow -- there is no downtime, it is very customizable, and the immediate hydration and radiance is like no other. Perfect to prep your skin before an event like a wedding, date night, vacation, etc.!
The Acne Facial, Anti Aging Facial, and Back Facial are the only facials that may have some downtime. Depending on the strength of the chemical peel performed in these treatments, mild flaking/peeling could last anywhere from 5-7 days.
Yes! Skinwithcass offers Face Reality Skincare, a professional-grade line designed for all skin types, with a particular focus on sensitive and acne-prone skin. Face Reality products are non-comedogenic (meaning they will not clog pores), reasonably priced, and known for delivering exceptional results. As a client, you will have access to purchase these products through a Face Reality Certified Acne Expert ( aka. Me! ) and receive a customized skincare regimen tailored to your individual skin concerns and goals.
Yes! Your safety and your baby’s safety are always my top priority. While many treatments can be safely performed during pregnancy, some ingredients and modalities are not recommended. I carefully customize every service using pregnancy safe products and techniques. If you are pregnant or breast-feeding, please let me know before your appointment so I can adjust your treatment accordingly.
Skinwithcass is more than just a facial—it’s a personalized experience designed entirely around YOU. Every treatment is thoughtfully customized to your skins needs and goals. My approach focuses on long-term skin health, not quick fixes, so you can achieve real, lasting results. On top of that, I’ve created a space where you can feel comfortable, cared for, and confident, knowing your skin is in the right hands. Here at Skinwithcass, you’ll never be on your skin journey alone. I’m here to support and guide you every single step of the way!
Skinwithcass offers convenient parking options to ensure a smooth and stress-free visit. Clients can access a complimentary on-site parking lot directly at the treatment location, providing easy and secure access to appointments. If these spots are full, there is additional street parking available nearby on Ray Street. We recommend arriving a few minutes early to find an optimal parking spot and to start your appointment on time. If you have any questions, please message me at (925)3371555!
Thank you for asking! I accept all major credit and debit cards (through Square), Apple Pay, and Cash. Tips are appreciated through Zelle, Venmo, or Cash!
Contact me at (925)337-1555 *text or info@skinwithcass.com (mailto:info@skinwithcass.com)with any questions you might have, and I will get back to you at my earliest convenience.
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